SERVICE DEPARTMENT

“ ” My recent experience with car service was excellent. I want to give a shout out for Alex as he has consistently provided good advice that has been very useful.

“ ” 2 days agoNEW It is always a great experience for me when I visit the dealership. The entire staff is always welcoming, friendly, courteous, and a pleasure to work with whether buying a vehicle or just getting my car serviced. Every person on the staff should commend themselves for a job well done....

“ ” I have had my Telluride serviced at Jim Bone Kia since I first arrived in California. It had slightly over 3000 miles on the odometer. Today it has 75,000. I believe my car has received excellent care and service during the many times I’ve used them. The staff is, highly competent,...

“ ” Great experience from beginning to end. Customer service was top notch

“ ” I've never been anywhere else, because they are the best. 2017-2023, and still as happy base ever with their amazing service department!!!

“ ” I am so happy! Very satisfied I made the right choice by going there absolutely wonderful experience everybody was great I will be going there for all my Kia needs

“ ” Patrick has been fantastic

“ ” Patrick was very friendly and helpful. He took the time to explain the services my car would be receiving. He gave such quality customer service.

“ ” I worked with Patrick Channing. He had great consumer service. He walked me through everything that was being done to my car.

“ ” Everything went very smoothly and was satisfactory. The staff were helpful, patient, amiable and efficient and the price was right. It was a good experience

“ ” Took my 2018 KIA Optima EX for its service today. It was my first time there and hands down customer service was top notch ! Patrick is AMAZING! He’s honest, very professional, and kind! My car got what it needed in a timely matter! Happy and will be returning for future services and needs for my...

“ ” Everyone was helpful and knowledgable. Steve found my problem, fixed it and explained how to prevent it from happening again. Thank you.

“ ” Great service from Nick and the Jim Bone Kia team! Nick helped us with a bit of an issue we had getting our maintenance warranty information from a different dealer location - he went above and beyond to get everything sorted out! THANK YOU!

“ ” We had a great experience from start to finish. Ameen was very helpful and made us feel comfortable throughout the whole process. We also had a great experience working with Dan the Sales Manager and Jefferson the Sales Director. Go KIA!!!

“ ” Jim Bone Kia is absolutely amazing!! They helped me get into such a beautiful car and they were so understanding and helpful throughout the entire process!!! Thank you to Jim Bone Kia and Kobi is an awesome salesman! Thank you!!

“ ” Straight dealing here; I called about an EV6, a bit in demand these days. Stephen had the car ready the next day when I could get there, financials as discussed, no surprises. Rare!

“ ” Thomas worked very hard to make sure I was able to afford my new Hyundai. Everyone at the dealership was very kind, and I intend to bring my car back whenever it needs service.

“ ” Service personnel are fabulous, knowledgeable, patient, and kind. I have always been very satisfied with Jim Bone Kia.

“ ” Friendly, helpful, informative staff - and a great car on top of it. So happy I chose to purchase from Jim Bone Kia of Santa Rosa.

“ ” Had my first service (oil change) today on my brand new Kia Sorento hybrid. Everything went according to plan and the job was done perfectly and Patrick the service representative, was very nice and kept me informed during the short wait.