Hear What Our Customers Have to Say

The staff at Jim Bone Kia went above and beyond to take care of me - literally. This was my first visit to this dealership for service on my Kia Soul. While I was signing in, I started to feel sick. I got dizzy and thought I was going to pass out. Lucky for me, the Assistant Service Manager Alex politely and calmly rendered aid. He asked questions, escorted me to the lounge area, offered fruit and water, and even though he had other customers and tasks, he checked in with me a few times until I felt better. I won't forget his kindness.
My car was repaired quickly; the facility is modern, clean, and comfortable. Customer service is outstanding. This will definitely be my Kia service center from now on.
Loretta C., Yelp.com, 7/31/2016
Bought a used Chevy Tahoe froom Jim Bone Kia. Sales experience surprised me, very straight forward, no pressure, really nice people, very good deal.
After getting truck home noticed that the roof had some paint damage. Knew it was my responsibility to check used vehicle thoroughly and figured I'd get that as a response when I asked if they'd take care of it for me.
I emailed and Shawn Hartnet, the General Sales Manager, got right back to me and said they'd  fix the damage for me. They repaired it beautifully and gave me a loaner while it was in the shop.
Never thought I'd write a 5 star review of a car dealer but these guys are great*****
Steve D., Yelp.com, 3/19/2016
Absolutely phenomenal service from start to finish!! We went to Jim bone Kia to look at a 04 mustang I have to be honest I couldn't be more happy with the experience me and my family had at Jim bone Kia. Our salesmans name was David. He was very nice and showed a lot of patience with us. Never once did we feel rushed, he made us feel welcome and made our experience fun and personal. Russell was the person who helped us close the deal and he was also very nice and very upfront. I'm absolutely ecstatic I really can't say enough. Please if you are in the market for a new or used vehicle it would truly be mistake to not take a look at Jim Bone Kia. A big thanks again to David and Russell you guys are truly the best. Couldn't be more proud to have the mustang I've always wanted!
Cody G., Yelp.com, 12/1/2015
I went to the Kia dealership after my lease was up to find my new car.  

After discussing my requirements in a new car & my financial limits with the manager, Shawn he showed me the used-car lot where he let me look around at my own pace without pushing/ suggesting/ or annoying me like some car salespeople have done.

Having listened to my goals and price point, Shawn helped me find my dream car.  

Everyone I worked with was respectful, professional, and genuinely friendly throughout my visit. I appreciated that very much.

I advise you stop by and say hello to these guys!
Jennifer H., Yelp.com, 8/24/2015
I purchased a used 2013 Hyundai Genesis Coupe from Jim Bone Nissan yesterday. This car was for my daughter, who was with us as well as my wife. Our sales person was Preston Lindner, who was absolutely excellent. Preston was not only very courteous to me, but treated my wife and daughter as if they were family. Preston never even hinted at any pressure to buy the car, and if anything, I finally said that we wanted to buy it after the demo ride and further inspection, and Preston just casually led us through the purchasing process. Preston was very knowledgeable of the vehicle, and simply answered any questions we had very straight forward. After it was confirmed that we would purchase the car, Preston had the car professionally detailed while we went through the closing of the transaction. When we finally finished, the car was waiting for us at the dealership front door, and it looked absolutely brand new - we were incredibly impressed. Overall, our experience with Jim Bone Nissan and Preston was first class and we'll be recommending them to our friends and family who are looking for cars.
John88, DealerRater.com, 1/16/2015


Jim Bone Kia

1255 Santa Rosa Ave.
Directions Santa Rosa, CA 95404

  • Sales: (877) 759-8856
  • Service: (888) 708-9308
  • Parts: 888-708-9308


  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 9:00am - 7:00pm
  • Sunday 10:00am - 6:00pm